Maintenance of IT equipment

Make sure that the quality of the maintenance of your IT does not affect the development and updating of the information system.

The maintenance of hardware and software, and user support is one of the greatest running costs of a business information system. With Alcloud maintenance services you reduce these costs and it allows you spend this money on the development of application solutions and business innovation instead. You can raise the quality of IT maintenance to a higher level, and obtain new resources to create competitive advantage and added value.


MAINTENANCE of IT equipment




Premium call

Consulting and diagnostic

Fixing of on-premise equipment errors





Telephone support, remote support for locating and fixing errors

Proprietary software setup

Peripheral equpment connectioning

Provisoning new computers

System support leasing

3 hours

6 hours

10 hours

20 hours

Maintenance of IT equipment/month

135,00 €

270,00 €

450,00 €

900,00 €


 Alcloud Services wish to get as close as possible to the wishes and needs of the client. Each package can be supplemented with additional services. Check them out!


IT equipment management options

Price excluding VAT

Additional system support

45,00 € (per hour)


70,00 € (per hour)

Additional visit at users' location

travel to the customer/mileage


General terms and conditions

Intervention is a service that will be charged in the case of a immediate response or. within 1 hour of receiving a call. An intervention is considered as an activity outside working hours (between 15:00 to 7:00 am).

Each intervention hour will be charged at the rate of € 70.00 per hour.

Additional system hours will be charged in case of subscribed hours within a single package. Each additional hour during normal working hours shall be charged at the rate of € 45.00 per hour.

Should the service be provided at a location other than at Alcad's business location and is further than 5 km, mileage will be charged per kilometer.


Alcloud sales staff are always ready to assist with any problems. Just as we are also ready to quickly provide answers to even the most challenging everyday business issues.

Telephone: + 386 (0)2 805 56 55
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Facebook - Twitter - LinkedIn


Spletna stran uporablja piškotke. Ti omogočajo boljše delovanje strani in poenostavljajo njeno uporabo. Podrobne informacije..

  Sprejemam piškotke.
EU Cookie Directive Module Information